About Us
A technician-founded, Orange County appliance repair company. We built Prostar to do the job the right way — one correct diagnosis, one agreed price, 30-days warranty.
Prostar was started by technicians who got tired of watching customers pay twice for the same repair. The premise was simple: diagnose the machine properly the first time, agree on one price before anything is opened, and stand behind the work long enough for it to matter.
Why we built it this way
Orange County households run a wide range of appliances, from everyday GE and Whirlpool to Sub-Zero columns, Wolf ranges and Miele dishwashers. What they share is owners who pay attention to value and do not expect to call twice about the same machine. That expectation suits us. A repair done right has lower recall rates, generates better word-of-mouth, and costs us less to service under warranty. Doing the job correctly once is a better business model than doing it quickly twice.
The technicians who come out
Our core team holds EPA 608 certification for sealed refrigeration systems and carries factory training and diagnostic tooling for the brands that fill OC kitchens. That includes GE, Whirlpool, LG and Samsung for everyday laundry and cooking; Bosch, Miele and KitchenAid for dishwashers; and Sub-Zero, Wolf, Thermador and Viking for built-in and professional-grade equipment.
Getting a panel-ready column refrigerator or a flush-inset range out of fitted cabinetry without leaving a mark behind takes longer than a freestanding swap. We plan for the time it takes rather than rushing the work.
How a visit works
We test the appliance before we say anything about price. Once we know what actually failed — not what usually fails on that model — we write up a single flat-rate quote covering parts and labor together. You approve it. We order what is needed. We return or, if the part is on the van, we proceed the same day. On completion, you receive a written invoice with the part numbers so you can verify what went in. The repair is covered for twelve months from the day we finish.
Where we work
Costa Mesa, Irvine, Mission Viejo, Newport Beach and Tustin. A tight service area is what lets us promise a two-hour arrival window and keep it. We do not stretch across the whole county and hope the traffic cooperates.
What you can count on
- A flat price agreed before any part is touched.
- OEM parts wherever they are available, with the part number on your receipt.
- A twelve-month warranty on every repair — parts and labor.
- A straight answer if a machine is not worth repairing.
- The same rate for every ZIP code in our service area — no mileage surcharges.
Appliance down? Let us help.
Call before noon and we can usually schedule you the same day. You will get a two-hour arrival window and a firm price before the work begins.
Book your repair
Select a day and two-hour window that works for you. We confirm by phone or text shortly after.